Stephen’s main responsibility is to grow Contego by ensuring customers get the very best experience through helpful, accurate product information and recommendations for all PPE scenarios.
Stephen has worked for Contego since leaving school and learnt the ropes in the warehouse, developing an understanding of how the process works and the importance of ensuring that all customer requirements are clear.
He also had a short stint in the purchasing team to gain an understanding of the processes that an order goes through. Now he works in the environment that he loves the most, speaking with customers day in day out!
He said: “I really enjoy interacting with customers and providing them with all the information they require to make informed decisions about items they should purchase and ensure their teams are protected correctly. I enjoy the busy atmosphere of customers who have urgent requires and being able to deliver on these!”
“I might be a little biased, but Contego has been built from the ground up, with attention to detail in all areas, focused upon delivering what the customer wants. What I am really passionate about is that we are a size where we can have a personable relationship with our customers and remember the details that are important to them, but are big enough to be able to offer fantastic value, extensive product ranges and quick turnarounds, even on customised items”.
What Our Clients Say
“Worked with our vision, and went beyond the extra mile finding us safety boot options that met our required standard for impact protection across the bridge of the foot… and within budget."
"Options on how end users could order were fab too, for my company at the time the people that needed the boots did not have access to PCs so forcing online ordering (as some suppliers do) just couldn’t work, like I said – found what worked for us.”
“Contego changed my world… They came in cheaper, better quality, SO MUCH FASTER… Nathan’s team are all about what works for you, took all the pain away.
Anita Cutts, former Purchasing Manager for Bradford Building Supplies."
“I rarely bother recommending people because I worry about consistency, but they were consistently ACE!”
“Very helpful and knowledgeable, the staff at Contego always deliver, even at short notice. Nothing seems too hard for them. Their collaborative, partnering approach to working with us ensures we get the very best products at the best prices.”
“I just wanted to say if I had my own company, Julie Hopkins, our account manager would defo be a part of it…..excellent service & feedback ….a massive asset to Contego!”